Work History
Veriswap - January 2025 to Present
Software Quality Assurance Engineer
- Created formal test plans [Qase]
- Created and maintained mobile test automation framework [JS, Appium]
- Designed mock trading cards [Adobe Illustrator]
- Reviewed designs for accessibility and functional issues [Figma]
ClockShark - August 2021 to May 2024
Senior Software Quality Assurance Engineer
- Implemented processes improvements which reduced defect rate by 50% (1.24 to 0.56)
- Created formal test plans [Azure Test Plans]
- Created and maintained mobile test automation framework [C#, Appium]
- Documented API, and created and automated tests [Postman, JavaScript]
- Created release pipelines for automated execution of tests [Azure DevOps]
- Created dashboards for reporting test status [Azure DevOps]
- Reviewed designs for accessibility and functional issues [Figma]
- Designed and created app for collection and synthesis of user platform analytics [C#]
PowerSchool - August 2018 to February 2019
Software Quality Assurance Intern
- Automated web user interface (UI) tests [Java, Selenium]
- Created documentation and delivered training on automation workflow [Java, Git]
Hewlett-Packard Enterprise - September 2009 to November 2016
Software Quality Assurance Engineer (2 years)
- Automated web UI tests for SIEM products [Java, Selenium, BASH]
- Designed command line utility for generating IPv6 test data [Java]
Support Manager Asia-Pacific (1 year)
- Managed geographically distributed team for Asia-Pacific support [Japan, Singapore, U.S.]
Support Engineer (4 Years)
- Supported multi-tier security incident and event monitoring applications
- Authored, reviewed and published knowledge base articles and training materials
- Trained and mentored Level 1 & 2 engineers
- Presented technical user training sessions at user conferences and via webcasts